FAQ

1. What kind of products do you sell?

We specialize in gaming peripherals and accessories—from keyboards, mice, and headsets to décor, lighting, and setup essentials. Everything is chosen to enhance your gaming experience.

2. Are your products high quality?

Yes. Every product in our store is handpicked and tested by gamers for gamers. We focus on durability, performance, and style—so you can game with confidence.

3. Do you offer warranties?

Most of our products include a standard manufacturer’s warranty. For certain items, we also provide extended warranty options. Specific warranty details are listed on each product page.

4. How long does shipping take?

Orders are typically processed within 1–2 business days. Shipping times vary by location, but most orders arrive within 5–10 business days. International orders may take longer.

5. Do you ship internationally?

Yes! We proudly ship worldwide. Shipping rates and delivery times will depend on your region and are calculated at checkout.

6. What payment methods do you accept?

We accept major credit cards, PayPal, and secure online payment providers. All transactions are encrypted to protect your information.

7. Can I return or exchange an item?

Absolutely. If you’re not satisfied with your order, you can request a return or exchange within 30 days of delivery. Items must be in original condition. Check our [Return Policy] for details.

8. How do I track my order?

Once your order ships, you’ll receive an email with tracking information. You can use this link to monitor your package every step of the way.

9. Do you offer discounts or bundles?

Yes! We frequently run seasonal promotions, bundle deals, and special discounts for our community. Join our newsletter or follow us on social media to stay updated.

10. How can I contact you?

Our support team is here to help. You can reach us through the Contact Us page, by email at info@setupsanctuary.com or via live chat during business hours.